We support all major payment credit and debit cards including Visa, Mastercard, Maestro and AMEX. Our secure checkout also supports Klarna, Apple Pay, Shop Pay and Paypal.

If you have questions regarding your purchase with Klarna, you can find answers to the most common questions in Klarna’s FAQ. 

Find out more about buying with Klarna here.

We always strive to provide you with the fastest possible delivery. We aim to ship orders received before 12:00 on weekdays on the same day. Delivery times vary depending on the delivery option you choose, and you can see the estimated delivery date in the checkout. The estimated delivery time is approximately 1-2 weekdays with express delivery and 2-5 weekdays with standard delivery.  However, delivery times are estimates and may be longer during promotional periods.

Yes you can! As long as the two addresses are located in the same country you can have a shipping address that is different from the billing address. 

In the checkout there is a box where it says “Ship to another address”.

Yes! We currently offer free shipping to UK orders over the value of £75.

Yes we do ship worldwide! You can easily choose your country in our checkout.

You can find more information about our shipping policy here.

You can find more information about how to make a return here.

We process returns as soon as they arrive at our warehouse and it normally takes up to 7 business days for your return to be processed. Please, note that processing times for returns may be longer during busy periods and during campaigns. Once the refund is processed, you will receive an e-mail confirmation.

The refund is always made to the same payment method that you used for the payment of your order.

Yes we do! For products purchased from the 1st of December we have extended our return policy until January 31st. As of January 1st, we will go back to the usual 14-days return policy.

Yes, of course. Return the product that you’ve ordered and then place a new order for your desired product. 

We will refund you for the returned product as soon as we have received and handled the return. The new order should be paid as usual since we do not handle any direct changes at our warehouse.

In the unlikely event you recieve a faulty item, we will always try to solve complaints the easiest way possible. Contact us via email with your order number and pictures of the faulty product.

The problem you’re experiencing with your product must be due to a manufacturing fault. Damage caused by normal wear and tear cannot be addressed through our complaints system.

In general, our products are true to size. Check out our size guide here.

We recommend you to wash all clothes at 30° C. For more detailed information we recommend you to follow the washing instructions in the individual garments or read our wash care instructions here.

Yes we do! Check them out here.

Your gift card will be sent to your email. To redeem your gift card, simply enter the code at the checkout.

If you have a discount code you can enter this in the checkout. 

You can enter the code by clicking on the text “Add voucher +”. You can find this button under the product overview in the cart. A box will appear in which you enter the code, by clicking on activate the code will be applied.

You can send off your applications to our Brand Ambassadors program here