Gift Wrap

Whether you are treating someone else for a birthday or a special occasion, or you just want to treat yourself to the full unboxing experience... (which is perfectly OK as far as we're concerned!) why not have your order gift wrapped?!

Your order will be carefully wrapped in stylish black tissue paper and tucked into our gift box and finished off with our own Equeene black ribbon…. Perfect!

Box is A4 sized so we recommend 2-3 items to fit nicely inside.

Made from recycled cardboard and tissue paper.

To leave a short message for your loved one inside, simply add it into the comments section at checkout.

All orders are processed in-store within 2-3 business days. Please be aware that orders are not shipped or delivered on holidays.

Orders are dispatched Monday-Friday using Evri or Royal Mail courier.

Delivery

All customers will receive an email when their order has been shipped. 

If any parcels have been damaged on delivery, please notify us immediately (no later than 48 hours after receipt) with full order details. Contact us via info@equeeneequestrian.com

UK

UK Standard Delivery is £2.99 and is sent with Evri Tracked Delivery.

UK Express Delivery is £5.99 and is sent with Royal Mail Tracked 24 delivery.

Free UK mainland shipping on all orders over £75

If you are in a rush for your order you can add a message to the comments when checking out or email us at info@equeeneequestrian.com we will do what we can to insure you receive your order in time.

Europe 

Postage is £12.99 for all EU orders except Ireland which is £9.95

Your order will be sent by Royal Mail International Tracked Service. A signature may be required when you receive your parcel. Delivery times can vary but your order should be with you no longer than 1 week. If this occurs, please contact us so we can follow up on your order. 

Brexit

For customers in the EU orders will now be subject to tax and duty charges which are calculated on order value. Values vary for each country and customers should check with their local tax offices.

Before delivery you will be contacted by customs or your courier and advised how to pay these charges.

If you need to return your order you must ensure that the return parcel is clearly marked "UK Return All Taxes & Duties Paid", if this is not done we will not be able to accept your return.

Rest of the world

Shipping for all countries outside of the EU starts from £16.50

Your order will be sent by Royal Mail International Tracked Service. A signature may be required when you receive your parcel. Delivery times can vary but your order should be with you no longer than 2 weeks. If this occurs, please contact us so we can follow up on your order. 

Please refer to product descriptions for further sizing advice. If you are unsure about which size to order please get in touch and we will be happy to advise.

All Clothing 
Please note the following is an approximate guide to our sizing.

 Tops

Breeches

Please note, all measurements are made when the material is in a completely unstretched condition. Thanks to their 4-way stretch they are able to fit all body types and leg length. We advise that you go for your normal size and the length will adapt.

If you are unsure on what size to go for, please do not hesitate to contact our team on info@equeeneequestrian.com

Designed & styled in the UK.

Manufactured in China.

Wash inside out on cool 30 degrees wash, do not tumble dry, avoid direct heat i.e. iron as this will affect the gripping systems and technical abilities of the fabric, avoid abrasive items eg Velcro as this may damage the material fibres and may result in rubbing and pilling.

It is important to take care of your items to ensure longevity.